Prime Rig Tech Solutions specializes in custom PC builds, PC hardware repairs, hardware upgrades, and PS5 controller repair and modifications. Our services are designed for gamers, content creators, and professionals who require reliable and high-performance technology solutions

We are based in Las Vegas, Nevada, but currently operate by appointment only and do not have a physical retail storefront yet. This allows us to provide personalized service and dedicated attention to each customer. As our business continues to grow and gain recognition, we hope to open a physical store location in the future.

You can contact us directly via email at info@primerigtechsolutions.com (mailto:info@primerigtechsolutions.com)or by filling out the booking form on our website. Once your appointment request is confirmed, we will provide full address details and visit instructions.

Yes. We design and build custom PCs tailored to your specific needs, performance goals, and budget. Whether you need a system for gaming, content creation, or professional workloads, we ensure your build delivers reliable performance. We focus on real performance and efficiency, and we will not recommend unnecessary components or upgrades if they are not needed. Our goal is to provide the best performance for your needs and budget, unless you specifically request certain parts or features.

No problem at all. At Prime Rig Tech Solutions, we work with customers of all experience levels. Whether you are completely new to PCs or already familiar with the components, we are here to help. We will guide you through the process, recommend the right components based on your goals, and explain everything clearly so you understand how your system works and why each part is chosen. You can either select your own components, or we can choose the best parts for you based on your needs and budget. Our goal is to make sure you get a system that performs exactly the way you want.

Service time varies depending on the type of repair, component availability, and build complexity. We will provide an estimated timeline once we review your request.

We focus on performance, reliability, and honest service. Every build, repair, and upgrade is completed with attention to detail using trusted components and professional standards.

We stand behind the quality of our work. All components used in custom PC builds come with their manufacturer warranty, and we ensure every system is carefully tested before delivery. If you experience an issue related to our work, we will review the situation and help find the best solution to make sure your system performs as expected.

Yes. Worldwide and nationwide shipping is available for custom PC builds, allowing customers outside of Las Vegas to receive professionally assembled high-performance systems.

Yes. If you're unsure whether you want to proceed with a service, you are welcome to consult with us first at no cost. You can tell us about your situation, the issues you're experiencing, or the type of PC you want to build or upgrade. We will provide guidance, answer your questions, and help you understand your options so you can make an informed decision. There is no obligation to book a service after the consultation. Our goal is simply to help you find the best solution for your needs.

Operating by appointment allows us to provide focused, one-on-one service for every customer. Instead of dividing attention between walk-in traffic and ongoing work, we can dedicate time to diagnosing issues, planning builds, and completing repairs with greater care and precision. This approach helps ensure every project receives the attention and quality it deserves.

Yes. Once your appointment is confirmed, we will provide clear address details and visit instructions. We take customer equipment seriously and handle every device with professional care and responsibility. Your hardware is treated with the same level of attention we would give to our own systems, and our goal is always to ensure a secure and reliable service experience.

Yes. Prime Rig Tech Solutions provides PC hardware repair services in Las Vegas, Nevada. We diagnose and repair hardware-related issues to restore your computer’s performance and reliability. Our services are available by appointment, allowing us to carefully assess each system and provide the best solution based on the issue.

Getting started is simple. You can contact us by email at info@primerigtechsolutions.com,(mailto:info@primerigtechsolutions.com) submit a request through our booking form, or reach out to us through our social media on TikTok or Instagram. When filling out the form, please describe your needs or the issue you are experiencing so we can better understand how to assist you. If you are requesting a custom PC build or hardware upgrade, try to include details about your goals, such as gaming performance, higher FPS, content creation, productivity, or other specific requirements. This helps us recommend the most suitable components or upgrades for your system. If you are unsure about what service you need, you are welcome to consult with us for free. We are here to help you understand your options and guide you toward the best solution for your needs.

Yes, it is safe. We take proper precautions to ensure your PC is packaged securely for shipping. Every system is carefully prepared and protected using appropriate packaging materials to minimize movement and reduce the risk of damage during transit. Our goal is to ensure your PC arrives safely and in the same condition it left our hands. Whether you are located outside Las Vegas or prefer to have your system shipped locally, we handle the packaging process with care and attention to detail so your hardware is protected during delivery.

Yes. Once your service is confirmed, our team will ask whether you prefer delivery or pick-up.